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Customer QA Compliance Officer in Leicestershire

Customer QA Compliance Officer

Our client is a leading global technology business. Due to strong growth they are seeking a new Customer Compliance Engineer to join their pharmaceutical Business based in Leicestershire.

Role

Provide day to day customer support and problem-solving knowledge when any issues arise with quality or problems with supply.

Liaison with the customer on a regular basis as per normal business requirements to ensure the requirements of Quality Assurance are being met during supply.

Run and take part in customer audits and liaise with the business to close out CAPA actions. 

Provide support to the customer QA team and the whole manufacturing stream when raising new CAPAs and assisting with the functions of SAP, provide technical SAP support when upgrades are planned.

Qualifications

Degree in Science or Engineering, with a high standard of English and Maths.

3-5 years of Quality Assurance experience within the pharmaceutical industry.

Customer service experience within a regulated manufacturing environment / pharma desirable.

Excellent written and verbal communication and relationship skills, and confidence to communicate effectively with customers and internally.

Ability to investigate quality incidents and root cause analysis. Attention to detail for reviewing and updating documentation.

Well organised with strong administration skills.

Knowledge of working with SAP highly desirable.

IT skills with Microsoft Office.

Continuous improvement mindset with knowledge of Six Sigma & Lean Manufacturing desirable.

 

Closing date for applications is Friday 8th June 2018.

Reference

SH-CQAC

Location

Leicestershire
Leicestershire

Salary

£35,000 to £50,000
£34-39k + benefits

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